USEFUL CONTACTS
Highways and traffic:
Highways improvements: highwayimprovements@croydon.gov.uk
Roadworks: trafficmanagement@croydon.gov.uk
Traffic management: trafficmanagement@croydon.gov.uk
New road lining requests: ParkingDesign2@croydon.gov.uk
Street events: specialevents@croydon.gov.uk
Street cleaning: administrationwasteservices@croydon.gov.uk
Traffic lights: customerservice@tfl.gov.uk or call 0343 222 1234.
Lamp columns, sign posts and signs attached to columns: bcz00428@milestoneinfra.co.uk. Also go to Council web site.
Public Transport
Bus stops : email customerservice@tfl.gov.uk or call 0343 222 1234. Transport for London (TfL).
Red Routes : email customerservice@tfl.gov.uk or call 0343 222 1234. Transport for London (TfL) covers maintenance of all red routes within the borough. See the full list of TfL maintained roads on TfL web site.
Green space and environment:
Parks and green spaces including grass verges : parks@croydon.gov.uk
Trees : treesandwoodlands@croydon.gov.uk
Fly tipping on the highways (public roads) : administrationwasteservices@croydon.gov.uk
Fly tipping : flytip@croydon.gov.uk or call 0208 726 6000
Overgrown vegetation on private property, antisocial behaviour, abandoned vehicles, fly tipping on private property, litter on private property, street trading or vehicle trading, illegal encampments, trade waste, graffiti: public.safety@croydon.gov.uk
Blockage or leaking from a private property onto the highways (public roads) : public.safety@croydon.gov.uk and the Environmental Enforcement team at environmentalenforcement@croydon.gov.uk and / or the relevant water board (SES)
Leaking or foul smells from roadside drains : https://www.thameswater.co.uk/help/report-a-problem#/view-and-report-problems
Advice on management of verges : https://www.oss.org.uk/need-to-know-more/information-hub/highway-verges-some-practical-points/
Planning and Development
Vehicle crossover (dropped kerb) applications: If you have any queries regarding applications, please email HighwaysMaintenance@croydon.gov.uk with your name and full address.
Highway enforcement (developers/builders etc) : email HighwaysEnforcement@croydon.gov.uk or call 0208 726 7100. Emergencies only.
Planning Enforcement Officer : email Michael.Amadi-Wuche@croydon.gov.uk
Geoff James KENDRA Planning : email planning@kenleyra.org.uk
Crime
Kenley Met Police team: SNMailbox.KenleySNT@met.police.uk
Met Police: https://www.met.police.uk/area/your-area/met/croydon/kenley/about-us/top-reported-crimes-in-this-area
Report a crime call 101. Emergencies only: dial 999. twitter.com/MetCC
Find out if car is taxed and MOT’d : website https://www.gov.uk/check-vehicle-tax
Neighbour complaints: A useful reference is available from website Citizens Advice.
Other
Neighbour complaints: A useful reference is available from website Citizens Advice.
